Privacy Policy

01Introduction

Welcome to 1602111trading.store, the online store of 1602111 B.C. LTD ("we", "us", or "our"), a company incorporated in British Columbia, Canada, with its registered address at 5092 Clarendon St, Vancouver, BC V5R 3J5, Canada.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, browse our products, or place an order with us. It applies to all visitors and customers of 1602111trading.store.

By using our website or providing your personal information to us, you consent to the collection, use and disclosure of your information as described in this Privacy Policy, except where applicable law requires a different legal basis.

02Information We Collect

Information you provide to us

• Contact details — your name, email address and phone number;
• Delivery details — your shipping address and billing address;
• Account details — if you create an account: your username and password, order history, and saved preferences such as size or colour;
• Payment information — payment data is processed by our payment service providers; we do not store your full payment card number;
• Communications — messages you send to us, product reviews, newsletter sign-ups and survey responses.

Information collected automatically

• Device and usage data — your IP address, browser type and version, device type, pages viewed, time spent on the site, referring URLs and operating system;
• Cookies and similar technologies — as described in Section 5 below.

We do not knowingly collect more information than we need to run our store and serve you, and we do not sell your personal information.

03How We Use Your Information

We use your personal information to:

• Process, fulfil and deliver your orders — including payment processing, shipping, returns and exchanges;
• Manage your account and provide customer support;
• Send you order updates and other service-related communications;
• Send marketing communications where you have consented (or as otherwise permitted by law) — you can opt out at any time;
• Improve our website, products and services through analytics and feedback;
• Detect, prevent and address fraud, security issues and abuse; and
• Comply with legal obligations and enforce our terms and conditions.

We will not use your personal information for purposes that are materially different from those described in this policy without first notifying you and, where required, obtaining your consent.

04Payment Information

Payments on our website are processed by our third-party payment service providers. When you make a purchase, your payment details are transmitted directly to the payment provider under its own privacy and security practices. We only receive confirmation of the payment result and never store your complete payment card number on our servers.

Please review the privacy policy of the relevant payment provider for details on how it handles your payment data.

05Cookies & Similar Technologies

We use cookies and similar technologies to make our website work, remember your preferences, understand how visitors use the site, and — with your consent — support our marketing. Cookies are small text files stored on your device when you visit a website.

• Essential cookies — required for the website to function (for example, keeping items in your cart). These cannot be disabled;
• Functional cookies — remember your preferences and settings;
• Analytics cookies — help us understand how visitors use our website so we can improve it;
• Marketing cookies — used, where you consent, to show you relevant advertising.

Our website displays a cookie consent banner that lets you set your preferences. You can also control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect how the website works for you.

06How We Share Your Information

We do not sell your personal information. We only share it in the following circumstances:

• Service providers — trusted third parties that help us operate our store, such as payment processors, shipping carriers, hosting and IT providers, and analytics or marketing tools. These providers handle your information only to provide services to us and are required to protect it;
• Legal compliance — where required by law, regulation, court order or legal process, or where necessary to protect our rights, safety and property or those of others;
• Business transactions — in connection with a merger, sale, reorganization or transfer of assets, in which case we will take reasonable steps to notify you of the change.

07Data Retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, and as required to meet legal, tax, accounting and record-keeping obligations (for example, transaction and order records). When your information is no longer needed, we delete it or make it anonymous in a secure manner.

08Your Rights and Choices

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws, you have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Withdraw consent to processing, where processing is based on your consent;
• Request deletion of your personal information, subject to legal obligations; and
• Object to or restrict certain types of processing.

To exercise any of these rights, please contact us using the details in Section 14. We will respond within the timeframe required by applicable law. You can also unsubscribe from our marketing emails at any time using the unsubscribe link included in every email.

09Children's Privacy

Our website and services are not directed to children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete the information as soon as possible.

10Third-Party Websites

Our website may contain links to third-party websites (for example, payment providers or social media platforms). We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit before providing your personal information.

11International Data Transfers

We operate in Canada. Your personal information may be processed or stored in Canada and in other countries where our service providers operate (such as the United States). Where we transfer personal information across borders, we take reasonable steps to ensure it is protected in accordance with this Privacy Policy and applicable law.

12Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information, including encryption of data transmitted over our website (SSL/TLS) and access controls on our systems. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

13Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised "Last updated" date. For material changes, we will take reasonable steps to notify you. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

14Contact Us

If you have any questions, concerns or requests about this Privacy Policy or about how we handle your personal information, please contact us: